Klio
Sign inJoin

Terms

Klio — Terms of Service

Last updated: June 8, 2026

1. Agreement to Terms

These Terms of Service ("Terms") form a binding agreement between you ("you" or "User") and Klio ("we," "us," or "our"), an unincorporated sole proprietorship operated from Seoul, South Korea. They govern your access to and use of the website at useklio.com and the services made available through it (collectively, the "Service").

By accessing the Service, creating an account, or using any part of Klio, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.

2. Description of Service

Klio is an AI-powered competitive intelligence service for brands tracking their competitors. After you sign up, Klio identifies competitors based on a product URL you provide, monitors those competitors daily across multiple public web sources (including pricing pages, blogs, Hacker News, and Product Hunt), classifies each event by severity using AI, and summarizes the results in a weekly email briefing delivered to your inbox.

Klio is currently offered as a free closed beta via the website at useklio.com. We may modify, add to, or discontinue features of the Service at any time, with notice for material changes where reasonably possible.

3. Eligibility and Accounts

Eligibility. You must be at least 18 years old to use the Service. By using Klio, you represent that you are an adult and that the information you provide is accurate.

Accounts. To use most of the Service you must create an account using an email address. We use passwordless magic-link authentication; you are responsible for keeping access to your email account secure. You may not share, sell, transfer, or sublicense your account.

Account information. You agree to provide accurate, current, and complete information at signup and to keep it updated. You can update your account information in the Settings page within the Service.

4. Free Beta; No Charges

Free during the beta. Klio is currently provided as a free closed beta. We do not charge for access to the Service, we do not collect payment-card or other billing information, and there are no paid plans, subscriptions, fees, or auto-renewals during the beta period.

Access by approval. Access to the beta is granted at our discretion. We review and approve accounts manually, and we may grant, limit, suspend, or revoke access at any time, with or without notice.

No payment processing. Because the beta is free, we do not use a payment provider and do not process any transactions, billing, renewals, or refunds. There is nothing to cancel and nothing to refund.

Future pricing. We may introduce paid plans in the future. If we do, we will update these Terms and give you notice before any charges could apply to your account. You will never be charged automatically at the end of the beta; any future paid plan will require your separate, affirmative opt-in.

Ending the beta. We may change, pause, or end the beta at any time. Your access to the Service may end when the beta ends.

5. Acceptable Use

You agree to use Klio only for lawful purposes and in accordance with these Terms. You will not:

  • Use the Service in any way that violates any applicable national, state, local, or international law or regulation;
  • Use the Service to transmit, procure, send, or upload any material that is unlawful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable;
  • Impersonate any person or misrepresent your affiliation with any person or entity;
  • Attempt to gain unauthorized access to, interfere with, or disrupt the Service, the servers on which it is hosted, or any networks connected to the Service;
  • Use any automated system (bots, scrapers, crawlers) to access the Service except as expressly permitted by us;
  • Sell, sublicense, transfer, or otherwise convey your account or your right to use the Service to another party;
  • Resell, redistribute, or republish briefings or analyses generated by Klio as a standalone product or service. Briefings are provided for your own internal use and competitive research only;
  • Scrape, reverse-engineer, decompile, or otherwise attempt to extract Klio's underlying prompts, system architecture, models, training methodology, or any proprietary technology;
  • Use Klio to monitor, surveil, or compile data about individual people rather than companies or commercial entities. Klio is designed for competitive intelligence about businesses, not personal surveillance;
  • Use the Service in any manner that could disable, overburden, damage, or impair the Service or interfere with any other party's use of the Service.

We reserve the right to suspend or terminate accounts that violate these acceptable use rules, with or without notice.

6. Intellectual Property

Our IP. All content, features, and functionality of the Service — including but not limited to text, graphics, logos, prompts, code, designs, the "Klio" name and logo, and the structure and selection of generated briefings — are the exclusive property of Klio or its licensors and are protected by international copyright, trademark, and other intellectual property laws.

Your license to use Klio. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your own personal or internal business use during your subscription period.

Your inputs. You retain all rights to the inputs you provide to Klio (such as your product URL, product description, and competitor list). By providing these inputs, you grant us a worldwide, non-exclusive, royalty-free license to use them solely for the purpose of operating, providing, and improving the Service.

Your outputs. You may use the briefings and other outputs generated by Klio for your own internal competitive research and business operations. You may not republish, resell, redistribute, or commercialize the outputs as a standalone product or service.

Feedback. If you provide us with feedback, suggestions, or ideas about the Service, you grant us an unrestricted, royalty-free, perpetual right to use that feedback without obligation to you.

7. Third-Party Services and Links

The Service relies on third-party service providers (including but not limited to Anthropic for AI processing, Supabase for database and authentication, Vercel for hosting, Resend for email delivery, and Browserbase and Inngest for infrastructure). Your use of the Service is also subject to those providers' applicable terms.

The Service may also contain links to websites or content not owned or controlled by us (including but not limited to competitor websites, blog posts, Hacker News threads, and Product Hunt pages). We do not control these third-party sites, do not endorse them, and are not responsible for their content, accuracy, privacy practices, or availability. Accessing third-party links is at your own risk.

8. Artificial Intelligence; No Guarantee of Accuracy

Klio uses artificial intelligence (provided by Anthropic) to classify, summarize, and write the weekly briefings. AI outputs are probabilistic and may contain inaccuracies, misclassifications, or omissions. Klio's briefings are provided for informational purposes only and are not legal, financial, investment, business, or professional advice. You are solely responsible for verifying any information in a briefing before acting on it and for any business decisions you make based on it.

We make no representations or warranties regarding the accuracy, completeness, timeliness, or reliability of any AI-generated content delivered through the Service.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to the practices described in that policy.

10. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that the AI-generated content will be accurate, complete, or current, or that the Service will meet your specific requirements.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the above disclaimers apply only to the maximum extent permitted by law.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL KLIO, ITS AFFILIATES, AGENTS, REPRESENTATIVES, OR SERVICE PROVIDERS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE.

Aggregate cap. Our total cumulative liability for all claims arising out of or relating to these Terms or the Service will not exceed the lesser of: (a) the total amount you paid us in the six (6) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100 USD).

Time limit. Any claim or cause of action arising out of or related to your use of the Service must be filed within twelve (12) months after the event giving rise to the claim; otherwise, the claim is permanently barred.

These limitations apply regardless of the legal theory on which the claim is based (contract, tort, statute, or otherwise), even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the limitation or exclusion of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Klio and its operators from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to: (a) your violation of these Terms; (b) your use or misuse of the Service; (c) your violation of any third party's rights, including intellectual property or privacy rights; or (d) any inputs you submit to the Service that violate any applicable law.

13. Term and Termination

These Terms remain in effect while you use the Service. You may terminate this agreement at any time by closing your account or by ceasing to use the Service.

We may suspend or terminate your access to all or part of the Service at any time, with or without cause and with or without notice, including if we reasonably believe you have violated these Terms or if continued provision of the Service to you would expose us to legal risk.

Upon termination: your right to use the Service ends immediately; we may delete your account and associated data in accordance with the retention timelines stated in our Privacy Policy; and provisions that by their nature should survive termination (including Sections 6, 8, 10, 11, 12, 14, 15, and 16) will survive.

14. Dispute Resolution

Informal negotiations first. Before initiating any formal dispute resolution proceeding, the parties will attempt to resolve any dispute, controversy, or claim arising out of or relating to these Terms or the Service informally by contacting each other at the contact information in Section 18. The parties will negotiate in good faith for at least thirty (30) days before pursuing arbitration.

Binding arbitration. If informal negotiations do not resolve the dispute within thirty (30) days, the dispute will be finally and exclusively resolved by binding arbitration administered by the Korean Commercial Arbitration Board (KCAB) in accordance with its International Arbitration Rules then in effect. The seat of arbitration will be Seoul, South Korea. The proceedings will be conducted in English. The arbitration will be conducted by one (1) arbitrator mutually agreed upon by the parties, or, failing such agreement, appointed in accordance with the KCAB rules. The arbitrator's decision will be final and binding on both parties.

Small-claims exception. Notwithstanding the above, either party may bring an individual action in a competent small-claims court for disputes within that court's jurisdiction.

Class action waiver. All claims must be brought in your individual capacity, not as a plaintiff or class member in any purported class, collective, or representative proceeding. You expressly waive any right to participate in a class action.

15. Governing Law

These Terms and any disputes arising out of or relating to them or the Service are governed by and construed in accordance with the laws of the Republic of Korea (South Korea), without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16. Changes to These Terms

We may update these Terms from time to time. When we make a material change, we will notify you by email (sent to the address associated with your account) at least fourteen (14) days before the change takes effect. Non-material changes (such as typo corrections or clarifications) may be made silently, with the "Last updated" date above adjusted to reflect the change.

Your continued use of the Service after the effective date of an updated version of these Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and close your account.

17. General Provisions

Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Klio regarding the Service and supersede all prior agreements and understandings.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect.

No waiver. Our failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision.

Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign our rights and obligations under these Terms freely without notice to you.

Force majeure. We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, network or service-provider outages, or other natural disasters.

Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.

Language. These Terms are written in English. Any translation is provided for convenience only; the English version controls in case of conflict.

18. Contact

For questions about these Terms, to exercise rights described here, or to give us notice of any kind:

  • Email: klio.support@gmail.com
  • Website contact form: useklio.com/contact
  • Postal: Klio, Seoul, South Korea

We aim to respond to all inquiries within five (5) business days.

By using Klio, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

← Back to home